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When you are choosing an outfitter for your rafting vacation, there is one basic consideration to take into account: should the the outfitter be a large company or a small company? While this consideration is true of all outdoor vacations, today we will focus on the South Fork of the American River.
Both options offer benefits as well as drawbacks, so educating yourself on all of the options is important. We’ve compiled some suggestions to help you plan your next trip.
First off, rest assured – all professional rafting companies are equipped with trained, professional, and SAFE guides, regardless of their size.
Second, we should define what we mean by “large” and “small.” For the purposes of this article, we will say that large outfitters raft more than 1200 people a year down the river, while small outfitters are running 1199 or fewer participants.
Third, for the purpose of reference, 2008 saw some 60,000+ down the South Fork of the American River, which hosts no fewer than thirty-three rafting companies. The largest of these outfitters rafted close to 6,000 people (nearing 10% of the total volume), while the smallest outfitter sent around 200 individuals.
Trip availability – or rather, HOW trips fill up – is one of the biggest differences between large and small companies. A large company can generally accommodate a smaller booking, because there is almost always a trip already going at the time that the group requests. A small outfitter may not necessarily be able to take a party of one, two, or even four, because the costs are prohibitive if there is not already a trip going at that time. On the flip side, large companies run out of space and permits much faster, which is something that smaller companies simply do not encounter.
Small companies can customize your trips more easily and are more apt to make special accommodations. Large outfitters send multiple trips a weekend, so your party may only comprise a small percentage of their participants that day. Thus, they must adhere to strict schedules and routines, allowing them far less flexibility for each individual party.
Another factor to observe is equipment. Much like the rafting guides, all professional outfitters have a safe, commercial-grade fleet of equipment. While this is true, larger companies tend to use their equipment more frequently, so the, err, freshness may vary. Additionally, larger companies often host larger parties and may run multiple rivers, and therefore will purchase equipment that is designed to handle all of their rivers. Generally, this means larger rafts. Smaller companies may only run specific river and will thereby have equipment designed for that particular river. While this is a minor detail, it can make a significant difference in your rafting experience. Here is an analogy: if you have the option to drive over a dirt road in an SUV or a dirtbike, which one will give you a more exciting ride? The same holds true for rafts operating in rivers.
Fees are another factor to take into consideration. On the South Fork of the American River, the volume of rafting companies is huge, so all outfitters must be price-competitive. However, there are times where a large company can absorb more costs and run cheaper trips. A situation from 2008 comes to mind. A group asked for pricing from their normal rafting outfitter, a smaller company. The pricing was for two days of rafting, two lunches, dinner, breakfast and camping. The small companies bid was $250 per person. They shopped their provider and found a larger company willing to give the trip for $199 per person, so they chose the larger company. While there are great differences between the two companies in customer service, guide attitude, and equipment, the group opted for the lesser price. You must decide what your priorities are and then make your calls.
Simple flexibility in your trip itinerary can be the difference between a large and small company choice. A large company deals with a greater volume of customers and may not be able to meet all of your scheduling/timing needs. A smaller company may be able to adjust schedule etc., to help you have the experience you want to have. However, if you want to run another river, a small company may or may not be able to make the schedules fit or may not even be equipped to run the river you wish to see. A larger company may be able to do these things.
And finally, customer service can vary greatly depending on the size of your outfitter. Again, all companies are equipped with quality staff, but larger outfitters are bound by a strict schedule, which can pull the focus of guides and other staff. A smaller company may have you dealing directly with the owner or the small staff, and they are more likely to remain hands-on throughout your rafting experience. Like in most industries, a small company often equals a more intimate environment, while a large company will deliver more of a mass experience.
Most importantly, figure out what your priorities are, and then base your decision on what is most important to you. No matter what size you choose, when it comes to deciding on a rafting outfitter, size matters.
As a small company with big offerings, it is no wonder that Action Whitewater Adventures is a leading small company providing South Fork rafting on the American River. In addition to an outstanding rafting adventure, we provide summer adventure camps and outdoor education programs, creating an unforgettable experience for any age.
